Privacy Policy

We contract directly with most of our Clients to provide our Services. We also make available our Services to certain affiliate partner networks who are able to on-provide our Services to their respective clients - in this Privacy Policy, the term “Clients” also includes these clients of our affiliate partners. We take privacy seriously and are committed to ensuring a safe online experience. This privacy policy (“Privacy Policy”) explains how we use and protect personal information that we receive or collect, as set out further in this Privacy Policy.

We collect personal information about:

Clients and other visitors to our own website: we collect and process personal information about Client personnel who use our Services and others who visit https://www.iconvert.io (“Our Site”).

WHO ARE WE?

iConvert Limited is a company registered in England and Wales under company number 11852004 and has its registered office at 16-26 Albert Road, Middlesbrough. TS1 1QA.

HOW TO CONTACT US

If you have any questions or wish to exercise your rights set out in this Privacy Policy, please contact our Data Protection Officer at: iConvert Data Protection Officer, 16-26 Albert Road, Middlesbrough. TS1 1QA. privacy@iconvert.io

PART I - INFORMATION FOR END USERS WHO VISIT CLIENT SITES

What personal information do we collect and how do we collect it?

The iConvert solution does not collect, process or store any personally identifiable information on end users via our clients. Our solution works by receiving anonymised data, which can not be linked back to any other information by us to identify end users.

Our solution does see, anonymously:

1. data relating to browsing activity through a pixel tag deployed on Client Sites, including:

2. location data; referring site URL (website address) where your session started, and details about your device, including type (e.g. mobile or tablet), brand, model, operating system name and version, browser name, version, language and protocol, and other unique numbers assigned to a device (e.g. IDFA on iPhone, Google adID on Android);

3. details about the pages of Client Sites visited and activities on Client Sites (e.g. the time and duration of visits to pages of the Client’s Site), page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page;

4. events relating to ads served, such as the number of ads displayed and whether or not an ad was clicked

We do not collect any sensitive information (such as data relating to health or religious beliefs). We do not create or use segments that rely on the use of sensitive personal information for the purposes of online behavioural advertising.

PART II - INFORMATION FOR CLIENTS AND OTHER VISITORS TO OUR OWN SITE

We may collect the following categories of personal information from you:

1. name, address, e-mail address, telephone numbers, payment and credit card information, passwords, and any other personal information voluntarily submitted by you when you subscribe, register, complete forms, enter competitions or purchase products on Our Site, or correspond with us (via Our Site or otherwise) (“Voluntary Data”); and

2. data relating to your browsing activity through the use of cookies, web beacons and pixel tags and similar technologies (“Tags”) deployed on Our Site or emails sent by us to you, (“Behavioural Data”), including: IP (internet protocol) address; referring site URL (website address) where your session started, and details about your device, including type (e.g. mobile or tablet), brand, model, operating system name and version, browser name, version, language and protocol, and other unique numbers assigned to a device (e.g. IDFA on iPhone, Google adID on Android);

details about the pages of Client Sites visited and activities on Client Sites (e.g. products viewed or purchased, including details of purchases made and the time and duration of visits to pages of the Client’s Site), page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page;

using your IP address, your approximate geolocation (e.g. postcode)

For more information about the technology that we use to collect Behavioural Data, please see our Cookie Policy: https://www.iconvert.io/cookies.

HOW DO WE USE THE INFORMATION WE COLLECT FROM CLIENTS (AND OTHER PEOPLE WHO VISIT OUR SITE)?

The primary purpose for which we collect the personal information from you is to: (i) verify your identity; (ii) help us improve our Services and develop and market new products and services; (iii) carry out requests made by you on Our Sites; (iv) investigate or deal with enquiries or disputes; (v) comply with applicable laws or the requirements of a court or regulator; (vi) enforce our agreements with Clients and vendors; (vii) protect the rights, property or safety of us or third parties, including our Clients and those who visit Our Site; (viii) provide support for the provision of our Services; and (ix) use as otherwise permitted by law.

In particular, we may use your personal information for the following purposes:

1. If you are a Client: fulfilment of Services to you.

2. Insight and analysis.

4. Email marketing to current or prospective Clients. 

5. Business administration and legal compliance.

How we use information
Purpose/ Activity Type of Data Legal Basis
If you are a Client: fulfilment of Services to you Contact details Contractual obligation
Insight and analysis Voluntary data; Behavioural data Legitimate interests. Where personal data is anonymised, we don’t need a legal basis. 
Postal marketing Contact details Legitimate interests 
Email marketing, to current or prospective Clients. We use Hubspot for our email marketing and you can view their privacy policy  Contact details Legitimate interests; consent. You can opt out at any time by clicking unsubscribe in any email we send, or dropping us an opt-out message at privacy@iconvert.io
Business administration and legal compliance Contact details Contractual obligation; legal obligation 

PART III – MISCELLANEOUS

Our use of cookies and similar technologies

iConvert makes use of certain cookies, pixels, beacons, log files and other technologies used on Client Sites and Our Site.

Please see our Cookie Policy to find out more about the cookies we use on Client Sites and Our Site.

Our Cookie Policy explains how you can manage and delete cookies which relate to Our Site.

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